We take our clients’ privacy very seriously. We understand that your privacy is important. This Privacy Policy describes how we collect and use the personal information that we collect about you on www.mortgagematch.co.nz (the "Website").
By continuing to use the Website, you agree to this Privacy Policy and the collection, use, disclosure, and storage of your personal information as described by this Privacy Policy.
Information We Collect
When you use the Mortgage Match, we may collect personal information about you, such as your name, address, telephone number, email address, asset information, or any other information that you submit on forms or other applications made available through the Website. We collect this information when you request a mortgage broker.
We may also collect personal information about you from third party sources, which we may combine with information that you provided to us or we previously collected. For example, we may receive information from a social media service about you if you use a social media account to log into the Website.
We also automatically collect certain information related to you and your activities on Mortgage Match when you visit the Website. This information includes information such as your IP address, your internet browser and operating system type, the date and time of your visit, and the website that referred you to us.
Cookies and Other Tracking Technologies
Our Website uses cookies and other tracking technologies, such as web beacons (otherwise known as pixel tags). A "cookie" is a small file placed on your computer that helps us to recognise your browser. We use both first and third-party cookies and tracking technologies on the Website. These cookies and tracking technologies may collect your personal information. We may use cookies and tracking technologies to monitor how the Website is used, customise the content, serve advertisements and evaluate the effectiveness of our advertising campaigns, identify problems with the Website, improve the Website, analyse Website traffic and other analytics purposes, monitor the security of the Website, and gauge the effectiveness of our communications. Most web browsers allow you to adjust your preferences to reject cookies or to receive notifications before they are placed. If your browser is set to reject cookies, you may continue to use the Website, but some aspects of the Website may not function as intended.
Tracking
Our first-party cookies and tracking technologies do not track users over time and across third-party websites, and therefore the Website does not respond to web browser do-not-track signals.
We also use third-party cookies to serve targeted advertisements on both the Website and on third-party websites. These cookies may track users over time and across third-party websites and services. Please note that if you opt-out of advertising cookies, you may still see our advertisements on third-party websites and services.
People who send an enquiry on our website
If you choose to connect with a professional on our website by either sending an enquiry directly to a professional or using our match form, you will choose to provide us with personal information.
Where you input this information on behalf of a third party (for example where you are seeking professionals for care services on behalf of a relative) you must ensure that you have the authority and consent of the individual to whom the information you have chosen to provide belongs.
We store this information securely. We collect this information so we can find a professional who can help you with your enquiry. This is the service we provide and when you submit an enquiry we consider that we have a contractual obligation to provide this service. Where you input information on our website prior to submitting an enquiry we will treat such information as if you have submitted an enquiry and may use the information to contact you to enable you to complete your enquiry.
If the professional you choose to contact is unavailable, we will do our best to find another local professional who matches your search criteria, and this is all part of the service we offer to consumers who use our service. If a professional wishes to respond to your enquiry we will pass the above information on to them. Your information will not be shared with any other parties.
Whilst we require all professionals to comply with all laws and regulations, we do not have any control over or responsibility for how the professional uses the data you provide to them; however, professionals are also responsible for protecting and using your data in accordance with New Zealand laws.
You may choose to opt in to receive additional communications from us and whether you choose to do so will not affect the service we provide to you. If you choose to opt-in, you can opt-out of receiving these communications by using the relevant checkboxes on the forms we use to collect your data, in your account, or clicking the unsubscribe link in emails. You can also unsubscribe at any time by contacting hello@mortgagematch.co.nz.
We do not collect any credit card or other payment information from consumers.
How we store your information
We take our user's online security seriously. We comply with the standards, procedures and requirements laid down in the New Zealand Privacy Law & Code to ensure that your personal information is kept secure and processed fairly and lawfully.
The transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to or from our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
How we use your information
We use information held about you in the following ways:
To fulfil our obligations to you in accordance with the contractual terms that govern our relationship with you. To ensure that content from our site is presented in the most effective manner for you and for your computer. To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes. To allow you to participate in interactive features of our service when you choose to do so. To notify you about changes to our service.
We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop mortgagematch.co.nz and our services and may provide such aggregate information to third parties. These statistics (e.g. IP address, operating system and browser type) will not include information that can be used to identify any individual.
As you are a professional subscriber, we will use your personal information to send you information about products and services of ours which we think may be of interest to you. Where we use your information in this way we consider that we have a legitimate interest in using your information for this purpose having balanced the potential benefits to you, the nature of the personal information we will utilise (being largely in the public domain) and our own commercial interests. This may include contacting you by telephone and email. Where you receive such information you may opt-out at any time by logging on to your account, or by clicking the unsubscribe link in the emails.From time to time you may have the opportunity to opt into emails from quality brands we have selected to be partners. You can unsubscribe from these emails at any time by logging on to your account, or by clicking the unsubscribe link in the emails.
How we Share Personal Information
We will only share personal information with third parties as described in this Privacy Policy. We may share personal information with third parties:
Such as our Mortgage Match affiliated businesses (.e.g mortgage brokers) that provide quality services or products you may be interested in; For any purpose to which you expressly consent; To protect our rights or the rights or safety of others; and As may be required by law or regulations.
We limit the information that we send service providers and require that our service providers only use shared personal information to perform the services requested in accordance with this Privacy Policy and have adequate security measures in place to protect any of your shared personal information.
In the event that we enter into a corporate transaction, such as a reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceedings), personal information that we have collected may be transferred in the course of that corporate transaction to the relevant third party purchaser, joint venture partner, merged entity, assignee or similar party.
How We Protect Personal Information
Mortgage Match uses reasonable physical, technical, and administrative security measures to protect personal information we collect from loss, misuse, unauthorised access, or improper disclosure. For example, we use encryption technologies when transmitting information to and from the Website and with our third-party service providers. Please understand that no security technology is completely secure, and remember that when communicating with Mortgage Match, email is not a secure form of communication when transmitting sensitive or personal information.
Links to other websites
The Website may contain links to third-party websites, such as social media websites. This Privacy Policy is only applicable to this Website, and Mortgage Match has no control of these third-party websites' information practices. Please be sure to review these third-party websites' privacy policies before visiting these third-party websites.
Access to and control over information
You may opt-out of any future marketing contacts from us at any time. You can do the following by contacting us via email hello@mortgagematch.co.nz given on our website:See what data we have about you if any; Change/correct any data we have about you; Delete any information about you that we are not required by law to keep; and Express any concern you have about our use of your data.
Updates to this Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be immediately effective upon the posting of the updated policy. Your continued use of the Website after these updates are posted represents your consent to the terms of the new Privacy Policy. Please regularly check this Privacy Policy for any such updates.
Website disclaimer
This website contains information on mortgage brokers who provide advice and services in New Zealand. The information is directed only at persons in New Zealand.
Mortgagematch.co.nz and the owners of any other website through which this information can be obtained do not endorse or approve any of the mortgage advisers listed in the directory or any advice that they may provide. While mortgagematch.co.nz undertakes a number of checks to ensure that information provided through its search is correct, it is your responsibility to satisfy yourself that the advertiser you see is independent and appropriate for the business you are transacting and/or any service you are seeking. Any decision to transact business with or take up the services of a subscriber is made by you on the basis of your own enquiries.
The materials contained in www.mortgagematch.co.nz are provided for general information purposes only and do not constitute professional advice. We do not accept any responsibility for any loss, which may arise from reliance on information contained in this site and accept no responsibility for the information provided by third parties as any links to third party sites are provided solely as a convenience to users and at your own risk.
We give permission for the downloading, printing, and temporary storage of one or more of the documents or pages retained on this website for personal use or internal business use for the purpose of finding professional advisers for your business only, and for no other purpose. The reproduction or transmission of the contents of this website is prohibited without our prior written consent.
Mortgage Match is an Auckland-based technology company committed to navigating home buyers to qualified financial professionals in NZ.
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